Flame Bite Tandoori Pizza - Returns and Refunds Policy

Last Updated: August 2026

At Flame Bite Tandoori Pizza, we are committed to providing fresh, high-quality food and excellent customer service. If you experience any issues with your order, please review our Returns and Refunds Policy below.

Order Cancellation

Orders may be canceled before they are prepared or dispatched for delivery. Once an order has been confirmed, prepared, cooked, or delivered, cancellation requests may not be accepted.

If you need to cancel an order, please contact us immediately.

Email: flamebite.hut@gmail.com

Phone: +92 328 9076912

Refund Eligibility

You may be eligible for a refund in the following situations:

• You received the wrong order.

• Your order was incomplete.

• Your food was damaged during delivery.

• Your order could not be delivered because of an error on our side.

• You were charged incorrectly.

All refund requests are reviewed individually to ensure a fair resolution.

Non-Refundable Orders

Refunds may not be available in the following cases:

• The order has already been consumed.

• The delivery address provided by the customer was incorrect.

• The customer changed their mind after the order was prepared.

• The food was not stored or handled properly after delivery.

• The complaint was submitted an unreasonable time after delivery.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on your bank, payment provider, or payment method.

Returns of Physical Products

If physical products or merchandise become available on our website in the future, the following conditions will apply:

• Products must be returned within 30 days.

• Products must be unused and in their original condition.

• Products must include their original packaging.

Customers are responsible for any shipping or return costs.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: flamebite.hut@gmail.com

Website: https://flamebite.live

Phone: +92 328 9076912

Thank you for choosing Flame Bite Tandoori Pizza. We appreciate your trust and look forward to serving you again.